At RafaellaStyle.com, we want you to be satisfied with your online purchase. If you are not completely satisfied, you may return your purchase by following the guidelines below:. RafaellaStyle.com will accept returns of unwashed, unworn, undamaged, o
At RafaellaStyle.com, we gladly accept returns of merchandise that is unwashed, unworn, undamaged, or defective. To be eligible for a refund, items must be returned within 30 days of purchase and accompanied by the original receipt. Refunds will be i
To facilitate an exchange, you will need to place a new order for the correct items. Once the new order is placed, please reach out to our customer support at [email protected] with the new order number. We will then refund the standard shi
When you return an item to Rafaella using our prepaid label, a flat fee of $6.00 will be deducted from your refund to cover return postage. However, we understand that certain situations may warrant a refund of this fee. If your return is due to dama
The average time for your return and credit to be processed is approximately 10-14 business days from the date is shipped. Returns shipped with our prepaid return labels can be tracked at http://returns.RafaellaStyle.com by selecting "inbound trackin